The Benelux Chamber is delighted to present this online training (Thursday, 26 June, 2025) about the Government Relations Management: Strategy, Principle, Technique, and Issue Management. This is a chamber joint event.
敬请知悉本课程为中文授课,将以网络会议平台(Microsoft Teams) 举办。
Please note that this training will be conducted in Chinese via Microsoft Teams Meeting Platform.
在不断发展、快速变化的政策环境中,保障高效运作的政府关系管理与策略是企业稳健成长的关键助力之一。此次培训旨在帮助政府事务从业者更好地管理和维护企业与政府部门的关系,充分全面地做好具体执行性工作,满足企业的日常沟通工作需要,了解如何更有效地向政府表达企业的利益诉求,并在掌握重点工作原则的基础上,妥善处理多方面的实际问题,从而支持企业的战略目标,把握宏观机遇、应对潜在挑战。
In the rapidly changing policy environment, the government relations management and strategy that ensures efficient operation is one of the key drivers for the steady growth of enterprises. This training aims to help government affairs practitioners better manage and maintain the relationship between enterprises and government departments, fully and comprehensively carry out specific implementation work, meet the daily communication needs of enterprises, understand how to more effectively advocate the demands of enterprises to the government, and deal with various practical issues prudently on the basis of mastering key work principles, thereby supporting the strategic goals of enterprises, seizing macro opportunities, and dealing with potential challenges.
课程将尝试从跨国企业工作风格的角度,关注于如何找到正确的利益相关方,在双赢的解决方案基础上,探讨怎样与政府进行具体沟通,以期建立合作机制、处理好相关问题。
The course will be delivered from the perspective of the work style of multinational enterprises, focus on how to find the right stakeholders, explore how to communicate specifically with the government based on win-win solutions, in order to establish the cooperation mechanism and handle related problems properly.
本课程旨在提高课程参与者的以下技巧:
• 关键部门管理能力:如何界定正确的关键政府部门并达成双赢解决方案。
• 建立关系、解决问题:如何建立有效的政府关系,并推动企业发展诉求相关问题的解决。
• 沟通能力:如何解释相对复杂的企业事务以及相应需求,并有条理地将其表达清楚。
This course is intended to enhance the following skillsets:
• Key Stakeholder Management Capability: How to define the correct key government departments and achieve win-win solutions.
• Establishing Relationships and Solving Problems: How to establish effective government relationships and promote the solving of issues related to business development demands.
• Communication Skills: How to explain the relatively complex corporate affairs and corresponding demands, and express them clearly.
参加人员:
• 希望对自身工作技能进行系统性提高的,具有与政府事务相关经验的政府事务专员或经理。
• 需要了解如何充分全面地做好政府关系工作,有效地与政府部门沟通企业诉求,从而帮助达成业务目标的人士。
Who Should Attend?
• GA associates and managers that want to have a systematic improvement of their skillsets.
• People who need to have a better understanding of how to fully and comprehensively carry out government relations work, effectively plan for engagement and advocacy activities, and support business objectives.
课程大纲 (培训时间占比):
1. 确定重要的政府部门利益相关方(13%)
1) 中国政府在经济活动中的角色
2) 中国政府的构成
3) 制作利益相关方关系图
4) 政府机构间的关系
5) 矩阵式的沟通渠道
2. 制定沟通计划(7%)
6) 级别对等的政府会见
7) 沟通计划框架
8) 沟通目标与战略
3. 会前:拜会函等(18%)
9) 拜会函样本:内容与附件
10) 地方政府拜会申请
11) 拜会函的准备工作和应用建议
12) 会前简报与汇报
13) 关于沟通要点
4. 会中:沟通注意事项等(18%)
14) 政府沟通注意事项
15) 高层会见沟通原则
16) 企业工作风格对沟通的影响
17) 会见座位安排
18) 会见礼仪与流程
19) 拍照安排
20) 宴请的座次安排
21) 宴会注意事项
5. 会后:感谢函等(10%)
22) 会议纪要
23) 会见感谢函样本
24) 会后工作沟通函
25) 双赢合作
26) 官员参观考察的安排建议
6. 政府事务相关活动的参与分析(4%)
27) 研究"活动介绍"
28) 政府部门嘉宾级别和行业权威性
29) 企业关联性
30) 内外部沟通与判断
7. 政府关系管理原则(30%)
31) 处理问题
32) 案例分享
33) 政府关系的管理和维护
34) 与地方政府沟通
35) 建立合作机制
36) 行业特点与能力要求
Course Outline (Proportion of Training Time):
1. Identify Key Government Stakeholders (13%)
1) Role of the Chinese government in economic activities
2) Structure of the Chinese government
3) Making of the stakeholder mapping
4) Relationship between government agencies
5) Matrix communication channels
2. Develop the Engagement Plan (7%)
6) Equal-level principle of government meetings
7) Framework of the engagement planning
8) Communication goals and strategies
3. Before the Engagement: Meeting Request & More (18%)
9) Example of the meeting request: content and appendix
10) Meeting request to the local government
11) Preparation and application suggestions of the meeting request
12) Briefing book and the pre-meeting briefing
13) Suggested talking points
4. During the Engagement: Dos and Don'ts & More (18%)
14) General dos and don'ts of the government communication
15) Communication principles during high-level meetings
16) The influence of corporate work style on communication
17) Meeting seating arrangement
18) Meeting protocols and procedures
19) Photography arrangement
20) Dinner seating arrangement
21) Dos and don'ts during the dinner
5. After the Engagement: Thank-you Letter & More (10%)
22) Meeting minutes
23) Example of thank-you letters
24) Post-meeting work communication letter
25) Win-win cooperation
26) Suggestions for arranging official visit and inspection
6. Participation Analysis in Government Affairs Related Activities (4%)
27) Research of the "event introduction"
28) Guest level from the government departments and authority level in the industry
29) Relevancy to the enterprise
30) Internal and external communication and judgment
7. Mindsets/ Principles of Government Relations Management (30%)
31) Issue management
32) Case study
33) Management and maintenance of government relations
34) Communicate with local governments
35) Establish the cooperation mechanism
36) Industry characteristics and capability requirements
Event Info
Cancellation Policy:
If you cannot attend an event for which you have registered, please cancel your registration no later than 3 (Three) business day prior to the event. If you fail to notify us of your cancellation in a timely fashion, you will be charged for the event costs.